Conditions of use

These conditions are essentially a set of rules and agreements that users must adhere to when using the provided service.

1. Terms & Conditions of Sale

1.1  “Seller” shall mean Kuch Direct-IT Solutions and its successors and assigns.

1.2  “Buyer” shall mean the Buyer or any person acting on behalf of and with the authority of the Buyer.

1.3  “Guarantor” means that person (or persons), or entity who agrees herein to be liable for the debts of the Buyer on a principal debtor basis.

1.4  “Goods” shall mean Goods supplied by the Seller to the Buyer (and where the context so permits shall include any supply of Services as hereinafter defined).

1.5  “Services” shall mean all services supplied by the Seller to the Buyer and includes any advice or recommendations (and where the context so permits shall include any supply of Goods as defined supra).

1.6  “Price” shall mean the cost of the Goods as agreed between the Seller and the Buyer subject to clause 4 of this contract.

2. Acceptance

2.1  Any instructions received by the Seller from the Buyer for the supply of Goods and/or the Buyer’s acceptance of Goods supplied by the Seller shall constitute acceptance of the terms and conditions contained herein.

2.2  Where more than one Buyer has entered into this agreement, the Buyer shall be jointly and severally liable for all payments of the Price.

2.3  Upon acceptance of these terms and conditions by the Buyer the terms and conditions are irrevocable and can only be rescinded in accordance with these terms and conditions or with the written consent of the manager of the Seller.

2.4  None of the Seller’s agents or representatives are authorized to make any representations, statements, conditions, or agreements not expressed by the manager of the Seller in writing nor is the Seller bound by any such unauthorized statements.

2.5  The Buyer undertakes to give the Seller not less than fourteen (14) days prior written notice of any proposed change in the Buyer’s name and/or any other change in the Buyer’s details (including but not limited to, changes in the Buyer’s address, contact details, or business practice).

3. Goods

3.1  The Goods are as described on the invoices, quotation, work authorization, or any other work commencement forms as provided by the Seller to the Buyer.

4. Price and Payment

4.1  At the Seller’s sole discretion the Price shall be either;

  • (a) as indicated on invoices provided by the Seller to the Buyer in respect of Goods supplied; or
  • (b) the Seller’s quoted Price which shall be binding upon the Seller provided that the Buyer shall accept in writing the Seller’s quotation within seven (7) days.

4.2  Time for payment for the Goods shall be of the essence and will be stated on the invoice, quotation, or any other order forms. If no time is stated then payment shall be presentation of the Tax Invoice for the Goods.

4.3  The Seller may withhold delivery of the Goods until the Buyer has paid for them, in which event payment shall be made before the delivery date.

4.4  Payment will be made eft, cash deposit, or online at www.kuchdirect.co.za. No cheques will be accepted.

4.5  The Price shall be increased by the amount of any VAT and other taxes and duties which may be applicable.

5. Delivery of Goods / Services

5.1  Delivery of the Goods shall be made to the Buyer’s address. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery or delivery of the Goods shall be made to the Buyer at the Seller’s address.

5.2  Delivery of the Goods to a carrier, either named by the Buyer or failing such naming to a carrier at the discretion of the Seller for the purpose of transmission to the Buyer, is deemed to be a delivery of the Goods to the Buyer.

5.3  The costs of shipping and any insurance which the Buyer reasonably directs the Seller to incur shall be reimbursed by the Buyer (without any set-off or other withholding whatever) and shall be due on the date for payment of the Price. The carrier shall be deemed to be the Buyer’s agent.

5.4  Where there is no agreement that the Seller shall send the Goods to the Buyer, delivery to a carrier at limited carrier’s risk at the expense of the Buyer is deemed to be delivery to the Buyer.

5.5  Delivery of the Goods to a third party nominated by the Buyer is deemed to be delivery to the Buyer for the purposes of this agreement.

5.6  The Buyer shall take delivery of the Goods tendered notwithstanding that the quantity so delivered shall be either greater or less than the quantity purchased provided that the Price shall be adjusted pro rata to the discrepancy.

5.7  The failure of the Seller to deliver shall not entitle either party to treat this contract as repudiated.

6. Risk

6.1  If the Seller retains property in the Goods nonetheless, all risk for the Goods passes to the Buyer on delivery.

6.2  If any of the Goods are damaged or destroyed prior to property in them passing to the Buyer, the Seller is entitled, without prejudice to any of its other rights or remedies under these Terms and Conditions of Sale (including the right to receive payment of the balance of the Price for the Goods), to receive all insurance proceeds payable for the Goods. This applies whether or not the Price has become payable under the Contract. The production of these terms and conditions by the Seller is sufficient evidence of the Seller’s rights to receive the insurance proceeds without the need for any person dealing with the Seller to make further inquiries.

7. Buyer’s Disclaimer

7.1  The Buyer hereby disclaims any right to rescind, or cancel the contract or to sue for damages or to claim restitution arising out of any misrepresentation made to him by any servant or agent of the Seller and the Buyer acknowledges that he buys the Goods relying solely upon his own skill and judgment and that the Seller shall not be bound by nor responsible for any term, condition, representation or warranty other than the warranty given by the Manufacturer which warranty shall be personal to the Buyer and shall not be transferable to any subsequent Buyer.

8. Defects / Returns

8.1  The Buyer shall inspect the Goods on delivery and shall within 48 hours of delivery notify the Seller of any alleged defect, shortage in quantity, damage, or failure to comply with the description or quote/sales order/tax invoice The Buyer shall afford the Seller an opportunity to inspect the Goods within a reasonable time following delivery if the Buyer believes the Goods are defective in any way. If the Buyer shall fail to comply with these provisions, the Goods shall be conclusively presumed to be in accordance with the terms and conditions and free from any defect or damage.

8.2  For defective Goods, which the Seller has agreed in writing that the Buyer is entitled to reject, the Seller’s liability is limited to either (at the Seller’s discretion) replacing the Goods or repairing the Goods provided that:

  • (a) the Buyer has complied with the provisions of clause 8.1;
  • (b) the Goods are returned at the Buyer’s cost within seven (7) days of the delivery date;
  • (c) the Seller will not be liable for Goods which have not been stored or used in a proper manner;
  • (d) the Goods are returned in the condition in which they were delivered and with all packaging material, brochures, and instruction material in as new condition as is reasonably possible in the circumstances.

8.3  The Seller may (at its discretion) accept the Goods for credit but this may incur a handling fee of 20% of the value of the returned Goods plus any freight.

9. Warranty

9.1  Subject to the conditions of warranty set out in Clause 9.2 the Seller warrants that if any hardware defect in any workmanship manufactured by the Seller becomes apparent and is reported to the Seller within a 7-day period from the date of invoice (time being of the essence) then the Seller will either (at the Seller’s sole discretion) repair the defect or replace the workmanship.

9.2  The conditions applicable to the warranty given by Clause 9.1 are:

  • (a) The warranty shall not cover any defect or damage which may be caused or partly caused by or arise through:
    • i) Failure on the part of the Buyer to properly maintain any Goods; or
    • ii) Failure on the part of the Buyer to follow any instructions or guidelines provided by the Seller; or
    • iii) Any use of any Goods otherwise than for any application specified on a quote or order form; or
    • iv) The continued use of any Goods after any defect becomes apparent or would have become apparent to a reasonably prudent operator or user; or
    • v) Fair wear and tear, any accident or act of God.
  • (b) The warranty shall cease and the Seller shall thereafter in no circumstances be liable under the terms of the warranty if the workmanship is repaired, altered, or overhauled without the Seller’s consent.
  • (c) The Goods are returned to the Seller at the Buyer’s cost.
  • (d) Power surges and Physical damage will void your warranty
  • (f) In respect of all claims the Seller shall not be liable to compensate the Buyer for any delay in either replacing or repairing the workmanship/Goods or in properly assessing the Buyer’s claim.

9.3  For Goods not manufactured by the Seller, the warranty shall be the current warranty provided by the manufacturer of the Goods. The Seller shall be under no liability whatsoever, except for the express conditions as detailed and stipulated in the manufacturer’s warranty.

10. Disclaimer

10.1  Nothing in this agreement is intended to have the effect of contracting out of any applicable provisions; laws or Acts.

11. Default & Consequences of Default

11.1  Interest on overdue invoices shall accrue from the date when payment becomes due daily until the date of payment at a rate of 2.5% compounding per calendar month and shall accrue at such a rate after as well as before any judgment.

11.2  If the Buyer defaults in payment of any invoice when due, the Buyer shall indemnify the Seller from and against all the Seller’s costs and disbursements including on an attorney and own client basis and in addition all of the Seller’s nominees costs of collection.

11.3  Without prejudice to any other remedies the Seller may have, if at any time the Buyer is in breach of any obligation (including those relating to payment), the Seller may suspend or terminate the supply of Goods to the Buyer and any of its other obligations under the terms and conditions. The Seller will not be liable to the Buyer for any loss or damage the Buyer suffers because the Seller exercised its rights under this clause.

11.4  In the event that:

  • (a) any money payable to the Seller becomes overdue or in the Seller’s opinion the Buyer will be unable to meet its payments as they fall due; or
  • (b) the Buyer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
  • (c) a receiver, manager, liquidator (provisional or otherwise), or similar person is appointed in respect of the Buyer or any asset of the Buyer; then without prejudice to the Seller’s other remedies at law
    • (i) the Seller shall be entitled to cancel all or any part of any order of the Buyer who remains unperformed in addition to and without prejudice to any other remedies; and
    • (ii) all amounts owing to the Seller shall, whether or not due for payment, immediately become payable in addition to the interest payable under clause 11.1 hereof.

12. Title

12.1  It is the intention of the seller and agreed by the Buyer that the property in the Goods shall not pass until:

  • (a) The Buyer has paid all amounts owing for the particular Goods, and
  • (b) The Buyer has met all other obligations due by the Buyer to the Seller in respect of all contracts between the Seller and the Buyer, and the Goods shall be kept separate until the Seller has received payment and all other obligations of the Buyer are met.

12.2  It is further agreed that:

  • (a) Until such time as ownership of the Goods shall pass from the Seller to the Buyer the Seller may give notice in writing to the Buyer to return the Goods or any of them to the Seller. Upon such notice, the rights of the Buyer to obtain ownership or any other interest in the Goods shall cease.
  • (b) If the Buyer fails to return the Goods to the Seller then the Seller or the Seller’s agent may enter upon and into land and premises owned, occupied or used by the Buyer, or any premises as the invitee of the Buyer, where the Goods are situated and take possession of the Goods, without being responsible for any damage thereby caused.
  • (c) The Buyer is only a bailee of the Goods and until such time as the Seller has received payment in full for the Goods then the Buyer shall hold any proceeds from the sale or disposal of the Goods on trust for the Seller.
  • (d) The Buyer shall not deal with the money of the Seller in any way which may be adverse to the Seller.
  • (e) Receipt by the Seller of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honored, cleared or recognized and until then the Seller’s ownership of rights in respect of the Goods shall continue.
  • (f) The Buyer shall not charge the Goods in any way nor grant nor otherwise give any interest in the Goods while they remain the property of the Seller.
  • (g) The Seller may require payment of the Price or the balance of the Price due together with any other amounts due from the Buyer to the Seller arising out of these terms and conditions, and the Seller may take any lawful steps to require payment of the amounts due and the Price.
  • (h) The Seller can issue proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods may not have passed to the Buyer.
    • (i) Until such time the Buyer has the Seller’s authority to convert the goods into other products and if the goods are so converted, the parties agree that the Seller will be the owner of the end products.

13. Cancellation

13.1  The Seller may cancel these terms and conditions or cancel delivery of Goods at any time before the Goods are delivered by giving written notice. The Seller shall not be liable for any loss or damage whatever arising from such cancellation.

14. Privacy Act

14.1  The Buyer and/or the Guarantor/s agree for the Seller to obtain from a credit reporting agency a credit report containing personal credit information about the Buyer and Guarantor/s in relation to credit provided by the Seller.

14.2  The Buyer and/or the Guarantor/s agree that the Seller may exchange information about the Buyer and Guarantor/s with those credit providers named in the Application for a Credit account or named in a consumer credit report issued by a reporting agency for the following purposes:

  • (a) To assess an application by Buyer;
  • (b) To notify other credit providers of a default by the Buyer;
  • (c) To exchange information with other credit providers as to the status of this credit account, where the Buyer is in default with other credit providers; and
  • (d) To assess the creditworthiness of Buyer and/or Guarantor/s.

14.3  The Buyer agrees that the Personal Data provided may be used and retained by the Seller for the following purposes and for other purposes as shall be agreed between the Buyer and Seller or required by law from time to time:

  • (a) provision of Services & Goods;
  • (b) marketing of Services and/or Goods by the Seller, its agents, or distributors in relation to the Services and Goods;
  • (c) analyzing, verifying, and/or checking the Buyer’s credit, payment, and/or status in relation to the provision of Services/Goods;
  • (d) processing of any payment instructions, direct debit facilities, and/or credit facilities requested by the Buyer; and
  • (e) enabling the daily operation of the Buyer’s account and/or the collection of amounts outstanding in the Buyer’s account in relation to the Services and Goods.

14.4  The Seller may give, information about the Buyer to a credit reporting agency for the following purposes:

  • (a) to obtain a consumer credit report about the Buyer; and or
  • (b) allow the credit reporting agency to create or maintain a credit information file containing information about the Buyer.

15. Unpaid Seller’s Rights to Dispose of Goods

15.1  In the event that:

  • (a) the Seller retains possession or control of the Goods; and
  • (b) payment of the Price is due to the Seller; and
  • (c) the Seller has made the demand in writing of the Buyer for payment of the Price in terms of this contract; and
  • (d) the Seller has not received the Price of the Goods, then, whether the property in the Goods has passed to the Buyer or has remained with the Seller, the Seller may dispose of the Goods and may claim from the Buyer the loss to the Seller on such disposal.

16. Lien & Stoppage in Transit

16.1  Where the Seller has not received or been tendered the whole of the price, or the payment has been dishonored, the Seller shall have:

  • (a) a lien on the goods;
  • (b) the right to retain them for the price while the Seller is in possession of them;
  • (c) a right of stopping the goods in transit whether or not delivery has been made or ownership has passed; and
  • (d) a right of resale,
  • (e) the foregoing right of disposal, provided that the lien of the Seller shall continue despite the commencement of proceedings or judgement for the price having been obtained.

17. General

17.1  If any provision of these terms and conditions shall be invalid, void, illegal, or unenforceable the validity, existence, legality, and enforceability of the remaining provisions shall not be affected, prejudiced, or impaired.

17.2  All Goods supplied by the Seller are subject to the laws of South Africa and the Seller takes no responsibility for changes in the law which affect the Goods supplied.

17.3  The Seller shall be under no liability whatsoever to the Buyer for any indirect loss and/or expense (including loss of profit) suffered by the Buyer arising out of a breach by the Seller of these terms and conditions.

17.4  In the event of any breach of this contract by the Seller the remedies of the Buyer shall be limited to damages. Under no circumstances shall the liability of the Seller exceed the Price of the Goods.

17.5  The Buyer shall not set off against the Price amounts due from the Seller.

17.6  The Seller may license or sub-contract all or any part of its rights and obligations without the Buyer’s consent.

17.7  The Seller reserves the right to review these terms and conditions at any time and from time to time. If, following any such review, there is to be any change in such terms and conditions, that change will take effect from the date on which the seller notifies the Buyer of such change.

17.8  Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lockout, industrial action, fire, flood, drought, storm, or other event beyond the reasonable control of either party.

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